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Frequently asked questions (FAQs)

  • How much does a BIM 360 Design subscription cost?

    The price of an annual BIM 360 Design subscription is - and the price of a monthly BIM 360 Design subscription is -. The price of a 3-year BIM 360 Design subscription is -.

  • How do I convert my BIM 360 Design free trial to a paid subscription?

    If you have a BIM 360 Design trial and want to convert your trial account into a commercial account while keeping all trial data intact, please contact a reseller in your area.

  • How do I keep my data intact when I convert my trial to a paid subscription?

    Please contact a reseller for help if you wish to keep your data. The e-store does not support converting an existing trial account to a commercial account.

  • Which versions of Revit, Civil 3D and AutoCAD Plant 3D can I use if I subscribe to BIM 360 Design?

    BIM 360 Design works with Revit 2015 and later versions. For advanced Revit collaboration workflows in BIM 360, users must have Revit 2018.3 or later. BIM 360 Design also works with Civil 3D 2020.2, Plant 3D 2021 and later versions. Learn more

  • Can I sign in and use BIM 360 Design on multiple computers?

    BIM 360 supports named user sign in from a browser on more than one device, including mobile and tablet. However, when collaborating in Revit, Civil 3D and Plant 3D, the named user should be signed in to the associated collaboration service from one computer at a time.

  • How do I stop auto-renewal or cancel my subscription?

    Sign in to manage.autodesk.com, select Billing & Orders, click Edit Payment and turn off auto-renew. Your subscription details will then list an expiry date instead of a renewal date. Your subscription remains active until the expiry date.

  • Where can I find help with non-subscription BIM 360 Design questions?

    Visit the Autodesk Knowledge Network for more information.

Subscription benefits

Technical support

Let us help you resolve issues quickly. Every subscriber has access to:

  • Autodesk support specialists—You can schedule a call, chat online (limited availability) or email us.
  • Remote desktop assistance—Get secure hands-on troubleshooting.
  • Online resources—Access our knowledge base with help documentation, tutorials, training videos and community support forums.

Access to the latest software

Get instant access to the latest releases and enhancements.

Use software anywhere

Use your software at home or when travelling.

Access preceding versions

Download and use preceding releases (available for most Autodesk products).

Flexible term lengths

Find the subscription term that best suits your needs. We offer multiple different options.

Administrative tools

Simply and effectively manage software licences, seats and usage from your Autodesk Account.

Learn more about subscription benefits.

System requirements

Available languages

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  • 日本語

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